We support and integrate seamlessly with all the top online ordering services. No worries! You don't need an extra tablet
Based on the merchant ID and location of each restaurant, the appropriate tax will get added to each order according to state/city tax laws.
We have a partnership with Postmates and Doordash drivers. The client doesn’t need to have any previous relationship with Postmates or Doordash, we just use them to source the drivers at wholesale cost.
After the order is placed, we take the order ID number and dispatch it to Postmates or Doordash. The driver will be notified 5-10 minutes after the order is placed.
The delivery fee is based on distance, up to 8 miles. The restaurant owner has the option to take on the delivery fee OR they can have the customer pay the fee. We recommend having the customer pay the fee.
Because we own the customer and we are sourcing the order, we only pay the delivery fee. The restaurant saves 20-30% that Doordash usually takes.
If it is a Square merchant, there is no payment transfer. For non-Square integrations, the deposits will drop into their account by end of the day. We will need to collect the client’s bank account number, routing number and location information.
Through our web app the customer can see on a map where the driver is and when the driver has arrived with their order. The customer also gets the contact info on their driver and can call if there is an issue with the delivery.
Get answers to most frequently asked questions. Reach out to one of our onboarding experts at firstname.lastname@example.org to get more insights.
Have a technical issue? Contact us via email@example.com